Here are five key questions to ask your prospective trade show display house:
1. Do they have an “A to Z” approach to managing trade show display projects? If so, you will be able to start with a design concept keyed to your company’s brand image while strictly adhering to the specifications of your booth requirements. Step-by-step your display unit will be constructed, utilizing the latest trade show display structural technologies, until final approval of a fully assembled product is ready for its trade show exhibit hall appearance. You should demand an integrated, turnkey service that provides you with a flaw-free trade show exhibit building process.
2. Check the trade show exhibit house’s design-to-completion success rate. A top firm can boast that the majority of their design proposals presented have become built projects. The industry average is only 30% of proposals accepted by clients for successful completion.
3. Ask if they have a seasoned management team. Find out how long their team has been together. The longer the team has worked together, the better the intellectual property they can deliver and complete a project with little or no complications. The teamwork of a good exhibit house offers a refined process of working seamlessly together. That is reassurance to both new and long-term clients of a successful trade show experience.
4. What is their customer satisfaction rating? Ask for client referrals; get client testimonials and client feedback. Ask about their policy for less-than-satisfied clients and how they personally address these issues and how they would rectify any concerns.
5. Do they have exclusive trade show resource relationships? This is a measure of their diligence and experience in the trade show industry. Find out their source of such suppliers as custom modular and custom portable trade show display providers. Are these first line, reliable organizations with solid track records in the trade show business?
If you like what you hear, arrange a personal meeting with the firm’s sales representative, either at your office or their showroom. It is at this meeting where you will make your final assessment and selection. Then it is up to the firm’s account management and design staff to guide you through the steps to building a successful trade show display.
